Text to speech is the software that allows you to bring more features and benefits within your text mode customer conversation. You can take more advantage of the empowerment of TTS software within your available CRM software so that you can handle all your past customer contacts with more efficiency and enhance your brand value with a world-class standard experience. With the ultimate text-to-speech software, you can gain more commercial value to your customer platform. With one TTS software solution, you can take your text way sales pitch to international standard and gain more benefit with your business.
The ultimate goal or dream of every owner is to increase the profit rise in business. You can’t make that easily happen with the common sales strategy or software. You have to control your expenditure within your business. Installing more software for different needs within your business will increase your investment value and result in less profit generation. You can change this condition with the support of text to speech software which avails you of a combination of various software without demanding more investment. With minimal investment, you can ensure advanced features to enhance customer satisfaction without drinking more manual power. This feature allows you with dual benefits with customer satisfaction and agent time-saving. This feature of text to speech software can bring more effectiveness with less employee engagement and cost investment. You can gain more with cost-effective performance and develop your company.
Control the voices
No human will adore an unpleasant voice with more pitching and unbalanced rhythm. These disappointments often happen within the customer service platform during voice interaction which is very hard to handle and customize according to the customer’s comfort. You can gain more customer lineup only when you process customer conversations with high clarity and effectiveness. You can make sure with brand enhancement and customer satisfaction only to include pleasing voice support. You can easily bring this advantage of voice support with the involvement of text to speech voices when a highly qualified business service entity. The software of TTS with voice controls enables you with ultimate customization of voice to comfort the customer. You can enable controls with voice pitches, accent, language, pronunciation, voice delivery, rate of speech and even more. This feature provides the customer with high clarity to voices and increases the positive response.
Within the text conversation platform, you will enhance your sales pitches with one time data or content development based on the product or feature. What about spreading that to the vast customer arena? You can’t forward the same content to every customer around the world. This will result in language issues. And still, some people feel lazy to ready out and understand your sales or service statement. If you are even planning to target your product with the low literacy people, you must surely come up with a TTS solution. TTS solution enables you to provide voice attachments to your standard sales statement, which can be customized based on the product and customer target. With this feature, you can undoubtedly spread your sales pitch to every customer so that they feel it easy to understand your sales targets and features.
The major reason binding call centre handlers to run behind IVR ends with the agent’s comfortability and efficiency. When you focus on customer satisfaction, you can improve the agent’s performance. Lack of agent performance is also one of the huge reasons for losing investment and failure with your call centre project. Every point of sales pitches must ensure customers’ utmost satisfaction without stressing more at the point of agents involvement. This factor will decrease the customer engagement rate and lead to more ROI generation. You can handle this only with the involvement of IVR solution, which brings customer satisfaction with the effectiveness of agents. IVR options will allow agents to process immediate call answering without more time for call routing. Customers can have complete freedom to opt for their service and receive an immediate response from the agent. This brings more effectiveness and increases the rate of the call centre process.
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